When problems arise at work, many organisations focus on individuals' behaviour, while the individuals themselves focus on pointing the finger either at themselves or other people. The manager is controlling. The employee lacks confidence. The colleague is difficult....

A few weeks ago, I was coaching someone who had recently stepped into a more senior role. From the outside, she was doing brilliantly. Calm, capable, respected, measured. The kind of person other people naturally turned to for advice and reassurance. But during our...

Last week, I wrote about Why Visibility At Work Matters More Than Hard Work and the uncomfortable reality that, however capable we are, people cannot value contributions they never really see. The article came from my own experience of quietly working hard while...