The Real Reason Your Team Is in Conflict

The Real Reason Your Team Is in Conflict

As an external consultant, I often get brought in to resolve workplace tension. And more often than not, leaders assume the issue is about communication, prioritisation, or process. But the truth is, it’s almost never about that. Here’s a recent example. The Surface...

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Why Soft Skills Training Doesn’t Work

Why Soft Skills Training Doesn’t Work

Okay, the title is a little misleading. Of course soft skills training works—if it didn’t, I’d be out of a job! But here’s the problem: it’s often treated like a last resort. A desperate attempt to fix a team that’s already in free fall. By the time a course is...

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What Your Social Media Posts Reveal About You

What Your Social Media Posts Reveal About You

Yesterday, while heavy rain was battering at my windows, and the wind was howling through the cracks, I did what any sensible person would do—scrolled through social media. The first thing I saw? My friend’s bronzed toes, dangling over the edge of an infinity pool,...

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Should Social Media Have a Health Warning?

Should Social Media Have a Health Warning?

One of the biggest battles my husband and I currently face is our 13-year-old son’s relentless campaign for a smartphone. His go-to argument? “Every single one of my friends has one.” Our response? The age-old parental classic: “If all your friends jumped off a cliff,...

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