The Communication Breakthrough Programme
Creating Influence, Empathy and Authentic Connection
Why This Course Matters for Your Organisation
In a world full of noise, true communication is a superpower. The Communication Breakthrough Programme focuses on Other-Mastery – the ability to understand and adapt to how others see the world, not just how we do.
Through coaching-based communication, your team will learn to listen deeply, ask the right questions, and build rapport that sticks. This isn’t just about talking, it’s about connecting. The result? Fewer breakdowns. More breakthroughs. And a culture of influence, empathy, and shared understanding.
Flexible Delivery to Fit Your Corporate Needs
Choose the format that best suits your team’s goals and schedule:
- 1-hour Masterclasses / Half-Day Workshops
Short, focused sessions to sharpen specific communication skills for busy teams - 1-day Intensive Virtual Workshop
A live, interactive session designed to quickly build core communication and influence skills – ideal for teams needing immediate impact. - 3-day Face-to-Face Immersive Course
A comprehensive, hands-on programme with practical exercises, peer collaboration, and powerful coaching and communication techniques for lasting transformation.
All live formats can be tailored to your organisation’s communication challenges and strategic goals.
Additional Resources
To embed learning and support long-term behaviour change, this programme can be complemented by:
- The Communication Breakthrough Workbook (optional) – A practical guide to support reflection and real-world application.
- Follow-up Group or Individual Coaching Sessions (optional) – To reinforce learning and support implementation.
Other-Mastery in Action
Unlike traditional communication training, The Communication Breakthrough Programme draws heavily from coaching models that emphasise active empathy and deep presence. Your team won’t just learn how to speak to different types of people – they’ll learn how to listen like a coach, decode emotional cues, and engage with others based on how they see the world. It’s communication that doesn’t just inform – it transforms.
What Your Team Will Gain
By the end of this course, participants will be able to:
• Practice coaching-based communication that prioritises understanding others’ maps of the world
• Build trust and rapport through deep listening, empathy, and tailored communication
• Adapt language and style to influence diverse audiences more effectively
• Ask powerful questions that uncover motivation, clarify needs, and unlock action
• Manage conflict constructively and communicate under pressure with clarity
• Navigate difficult conversations with confidence and purpose
• Create collaborative, win-win outcomes that align with individual and organisational goals
Core Topics Covered (Full Three-Day Immersive Content)
• Other-Mastery & Coaching Communication Techniques
• Rapport-Building Strategies
• Active Listening & Powerful Questioning
• Meta Programmes
• Verbal and Non-Verbal Communication
• Body Language and Voice Awareness
• Influencing Strategies and Persuasion Techniques
• VAK (Visual, Auditory, Kinaesthetic) Language
• Building Trust and Enhancing Collaboration
• Managing Difficult Conversations
Ready to Develop Exceptional Communicators?
To find out more about The Communication Breakthrough Programme and how it can be tailored to your organisation’s needs – or to discuss which delivery format best suits your team – please contact Jo directly:
📧 Jo@joblakeleytraining.co.uk | 📞 07878 921155